Why Client ‘Due Diligence’ is often Misplaced When Outsourcing
Shaunvir Mahil September 19th, 2018

In my previous blog post , I looked at how, even when clients are making an effort to be diligent when outsourcing, in fact, they are unable to do so. Attempts by clients to be diligent when outsourcing are often misplaced as the several examples shared by me in the previous post revealed. The real life examples I had shared were quite baffling and preposterous.

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How clients ‘due-diligence’ when outsourcing is often misplaced and how to get it right!
Shaunvir Mahil September 5th, 2018

In the last two blog posts, I had explained: a) most clients make no efforts to be diligent when they outsource and b) why are they not making the required efforts while outsourcing? Some clients tend to be more meticulous in their approach, however, a majority of them don’t do so!

Even when some clients make genuine efforts to be thorough and detailed…

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Client ‘Mindset’ is the No. 1 Cause of Offshore Outsourcing Failure
Shaunvir Mahil August 22nd, 2018

In my last blog, Clients to blame for Most Outsourcing to India Failures, I had discussed the 3 most common reasons why outsourcing fails (unprofessional vendors, unqualified staff and opting for the wrong delivery model), and explained why in each of these scenarios; the root cause of failure was a lack of upfront due diligence…

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Clients to Blame for Most Outsourcing-to-India Failures
Shaunvir Mahil August 10th, 2018

The unspoken truth about outsourcing overseas is that in the vast majority of cases, outsourcing fails largely due to errors committed by the clients.

In this blog post and the next two, I take a look at the problem of client diligence when it comes to making outsourcing decisions. In this post, I will reveal ‘what the problem is’, and in the next two blog posts…

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Why a High-Tech US Economy Must Outsource
Shaunvir Mahil July 25th, 2018

Is outsourcing ‘good or bad’? To most people, the answer would be rather obvious – ‘Of course, outsourcing is bad! How can the outsourcing of jobs to a country like India be any good for the US economy?’

On the flip side, research conducted by a number of renowned economists has shown the opposite, that outsourcing enables a lot of companies to experiment…

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The Real Impact of Outsourcing to India on the US Economy
Shaunvir Mahil July 11th, 2018

The CTO of a company ABC LLC has come up with a revolutionary software that could go on to save the company $300,000 per year by way of majorly streamlining the company’s work processes.

But there’s a problem. To develop the new software, the company needs to hire 10 software developers. Now, let’s say the cost of hiring locally in the US would be $100,000 per developer. So, hiring 10 developers…

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How Outsourcing will Make Your Business More Innovative
Shaunvir Mahil June 27th, 2018

Most businesses are not ‘innovative’. It’s a universal truth.

But then an obvious question comes to mind. Why is it that most businesses aren’t innovative, when most of them do, at some point, have ‘innovative ideas’?

The answer to this question lies in the fact that there is a big difference between having great innovative ideas and being an innovative organization

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How Outsourcing Can Help You Overcome Opportunity Cost Cognitive Biases
Shaunvir Mahil June 13th, 2018

Correctly estimating the size and value of the opportunity costs of your business is an incredibly difficult endeavour, but critically important for its success.

Behavioural science tells us that humans are hard-wired for loss aversion and to over-estimate the value of what we already have ‘in our hand’. As a consequence of these cognitive biases, I believe, most people have a pre-disposition to focusing on gains/losses that are more immediate…

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Why Hiring Only in the US and NOT Outsourcing Can SLOW Down the US Economy
Shaunvir Mahil May 30th, 2018

Not outsourcing overseas can slow the US economy down, is it? I do appreciate just how counterintuitive and preposterous that sounds!

But, it’s not so ridiculous when you take into consideration what companies ‘give up’ in exchange for having a ‘hire locally only’ mindset.

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The Truth About Outsourcing Overseas & Cost-Saving
Shaunvir Mahil May 23rd, 2018

When you think of outsourcing abroad, what comes to mind immediately? The answer is – cost-saving. But, despite the synonymous link between the two, there are some common mistakes that clients make when they calculate ‘how much will I save if I outsource to a country like India.’

Here are three ways in which clients frequently grossly underestimate just how much they can save when they outsource:

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