A high tech, innovative approach has been one of the most important contributing factors in making American economy the behemoth that it is today. Technology and scientific innovations are in direct correlation with the well-being and robustness of any economy. However, companies can only innovate if they have access to high tech professionals and scientists. […]
There are a lot of terrible Indian software developers! Does that mean you should not outsource software development to India or not hire remote Indian software developers? No! Last year, I had met one of our clients in Miami who had availed our services for back office support. He was inquisitive about the capability of […]
If you are thinking of hiring remote employees in a country like India, you may have one of the two mindsets and approaches mentioned herein. The first, (also the most common mindset) is to think purely in terms of resources, wherein, you equate the service or experience of offshoring solely in terms of ‘staff’. For […]
The small to medium sized business offshore outsourcing industry is at an impasse due to mixed reviews. Some clients swear by the process of outsourcing to countries like India and Philippines, while others speak of horror stories. For small businesses new to the idea of outsourcing overseas, this causes quite a dilemma. Who do you […]
In my previous blog post, I had discussed how fear is often the underlying emotion clients experience when they contemplate whether they should outsource overseas or not. More often than not (provided clients focus on ensuring they partner with a reputed outsourcing organization ), I had also explained why these fears are completely unfounded. One […]
In my previous blog, I had looked at why clients’ due diligence is often misplaced when outsourcing. Even when clients are trying to be diligent, they are still not being diligent. This happens because they are being overly afraid and apprehensive. This mistrust causes clients to focus on the wrong parameters and in turn results […]
In my previous blog post , I looked at how, even when clients are making an effort to be diligent when outsourcing, in fact, they are unable to do so. Attempts by clients to be diligent when outsourcing are often misplaced as the several examples shared by me in the previous post revealed. The real life examples I had shared were quite baffling and preposterous.
In the last two blog posts, I had explained: a) most clients make no efforts to be diligent when they outsource and b) why are they not making the required efforts while outsourcing? Some clients tend to be more meticulous in their approach, however, a majority of them don’t do so!
Even when some clients make genuine efforts to be thorough and detailed…
In my last blog, Clients to blame for Most Outsourcing to India Failures, I had discussed the 3 most common reasons why outsourcing fails (unprofessional vendors, unqualified staff and opting for the wrong delivery model), and explained why in each of these scenarios; the root cause of failure was a lack of upfront due diligence…
The unspoken truth about outsourcing overseas is that in the vast majority of cases, outsourcing fails largely due to errors committed by the clients.
In this blog post and the next two, I take a look at the problem of client diligence when it comes to making outsourcing decisions. In this post, I will reveal ‘what the problem is’, and in the next two blog posts…